Data Security And Public WiFi Networks

There is no lack of free Wi-Fi networks in all the major cities and towns across the world. As a traveler, you will always find Wi-Fi networks at various public places like restaurants, airports, hotels and even in parks. This is a real boon for people who want to work on the go or simply stay connected. However, one thing that we often forget to consider is the data security risks involved in getting hooked up to these unreliable networks.

We often tend to overlook the data security aspect of public networks due to our eagerness to enjoy a free Internet connection. We skip the general welcome screen or any other pop up messages while signing up. This is a perfect set up for marketing firms that are ready to give free bandwidth in exchange for your phone number or email address.

Would you give up your privacy just to get free Internet at a public place?

Providing personal information can set you up for bigger problems like fraud and scams. Thus, it is important to read all the clauses included in the terms and conditions screen to ensure data security. You will get to learn how the Internet service provider intends to use the information. Is the Internet connection worth the information you’re providing? An alternate email id that you do not use for any other purpose can come in handy during such a situation.

Regular travelers can stick to only the official or advertised Wi-Fi networks, which are set up at airports, coffee shops, bars etc. There are several instances of hackers setting up free Wi-Fi networks to trap unsuspecting users. In case you come across networks that look too fishy or offer unimaginable freebies then it is best to avoid such networks.

Here are some tips to ensure watertight data security even when you are connected to free public Wi-Fi networks:

Secure Apps and Websites

It is important that you only use secure apps and websites while on a free public Wi-Fi network. Secure websites are marked by the green padlock that appears on the address bar of a browser. Refrain from doing anything important while you are using unsecured connection and that will automatically ensure data security. Hackers won’t be able to steal your personal information because all your transactions are carried out on secure websites.

In case you’re using your phone to connect to an unsecure network, use the browser instead of an app. Browsers verify everything before establishing a connection and the minute they detect anything fishy, your connection will be cut. Apps on the other hand are unable to verify bogus credentials and will give access to bots quite easily. You’re at the mercy of scammers while using apps on a public Wi-Fi network.

Installing VPN App For Data Security

Installing a VPN app can make your browsing extremely safe on unsecured Wi-Fi networks. This will protect you from snooping, besides hiding your location details. Any traffic that passes through the VPN app is rerouted to encrypted and dedicated server that guarantees absolute data security.

VPN services don’t come for free and you will have to subscribe for a reputable service that ensures total protection. There are several companies that provide mobile and desktop apps that are both easy to install and use.

Many reputable companies are offering their VPN services and you can choose the one that suits your budget and requirements.

You can even give free VPN services a try; there are a few that are quite good and enjoy a good reputation in the market.

Stay safe and protect yourself and you family.

About One Call Communications

One Call Communications is a leading provider of phone systems in North Carolina. We serve thousands of clients across Greenville, Rocky Mt., Goldsboro, Smithfield, & Wilson. We sell, install, and service business telephone equipment, voicemail and, voice and data network cabling. Our installation and service includes premium quality products from Toshiba Telecom. We serve both commercial and industrial clients.

Call us today for your networking and communication requirements.

The Future of Mobile VoIP

Mobile VoIP

The new VoIP or Voice over Internet technology has changed the world of telecommunication over its head. Today, wireless technology exploits in all possible ways, the very opportunities that VoIP comes up with.

Take for instance, the issue of Skype. This VoIP based communication service provider has revolutionized the idea of face to face conversation in a big way. Thanks to Skype, communication is now instantaneous and undeterred by any external interference. Experts are of the opinion that with technology improving with every passing day, things are only going to be better in the days to come. At present, we are able to enjoy face to face conversation via computers by using something like Skype. However, the next step is to make the technology suitable for mobiles. Similarly, information technology, which had began on PCs, are not yet fully mobile.

The most amazing fact is that this trend of development of a number of VoIP based technologies had been more or less consistent over the years. This is the reason the technology has seen a steady improvement over the last few years, and that trend is likely to continue.

The Cellular Technology

Technically, mobile technology is called mobile code division multiple access (CDMA). Thanks to this exceptional development of cellular telephone technology, mobile phones have now become an absolute imperative in our lives, both for commercial as well as personal communication. However, VoIP technology has now found a formidable opponent in 4G technology. Cellular data network has seen tremendous expansion. At present it offers Wi-Fi as well as SIPS or Session Initiation Protocol Signalling communication. This is going to further improve the quality of calls.

Security has been one of the major concerns of the users, particularly for the business community. This is why the brains behind mobile VoIP are working hard to increase the means of protection for the users, and the technology is expected to be almost foolproof in the near future. Though 100 percent safety can be never be guaranteed, this is going to be a welcome step for the users. Once that happens, this is going to be a huge step for the long term future of this technology.

The issue of user-friendliness will no more remain an obstacle, as more and more advanced smartphones are coming up in the market and these gadgets are al compatible to mobile networks. With WiFi and Bluethooth links, VoIP is likely to get simplified further with the passage of time. This will raise the prospect of using various types of inexpensive mobile VoIP based services at home and businesses. They are likely to retain the flexibility of mobile coverage at any given point in time.

WiMax and Mobile VoIP

The development of newer networking and communication technologies is likely to further reduce the gap between the VoIP based services and mobiles. Wireless broadband services, particularly WiMax, will create cross-city wireless hotspots. This will make it possible for users to make VoIP calls from mobiles covering a larger coverage area. The number of cell tower hops will come down, and your calls will be faster and will lesser interruptions. Disconnects will be less.

The future is extremely bright for mobile VoIP based technology, and it is likely that it is going to push conventional land line based communication to complete oblivion in the days to come. Whenever that happens, it is likely to bring in a holistic change in the way we communicate with each other.

About One Call Communications

One Call Communications is a leading provider of phone systems in North Carolina. We serve thousands of clients across Greenville, Rocky Mt., Goldsboro, Smithfield, & Wilson. We sell, install, and service business telephone equipment, voicemail and, voice and data network cabling. We install and service premium quality products from Toshiba Telecom. We serve both commercial and industrial clients. We have the best solutions for mobile VoIP.

Call us today for your networking and mobile VoIP requirements.

 

UCedge, Unified Communications Solutions from Toshiba.

UCedge, Unified Communication

If you are used to Unified Communication applications, you would understand it needs a bit more resources than just a telephone end device. In order to use all the capabilities of UC, you would need to manage files, multiple applications, and maybe even videos. Till now this meant being tied to your desk.

Now, when you are using Toshiba’s on-premise or cloud based phone systems, you are no longer tied to your desk. With a common user interface across platforms, you can access all your unified communication applications from a tablet, a laptop, or even your smart phone. UCedge application is available on Windows, iOS, and Android, making it literally universal.

More details on UCedge and it utility are available here.

About One Call Communications

One Call Communications is a leading provider of phone systems in North Carolina. We serve thousands of clients across Greenville, Rocky Mt., Goldsboro, Smithfield, & Wilson. We sell, install, and service business telephone equipment, voicemail and, voice and data network cabling. We install and service premium quality products from Toshiba Telecom. We serve both commercial and industrial clients.

Call us today for your networking and communication requirements.

 

Key Factors When Choosing a Business Communication System

business communication, business phones, auto attendant, music on hold, conferencing, collaborative communication

Business Communication System

Business communication systems play a very important role in an organization and it helps in maintaining seamless communication among employees, vendors, business associates and customers. Thus, if you intend to buy a modern phone system to take care of all your business communication needs, it is better that you look for some of the essential features. These phone system features are going to directly impact communication, productivity and the revenue of your company.

Some of the standard features that should be included with a business phone system are:

Conferencing – This is an important feature as it facilitates simultaneous communication among 3 or more people through a single call. This feature varies with the type of communication system you choose, so consider the number of people usually attending a conference call.

Auto-attendant – If your office receives a large call volume then it is better that you have a communication system that includes an auto-attendant feature. All callers will be greeted with a pre-recorded message and it will inform the callers as to how to get in touch with a particular department.

Music-on-hold – Callers will be able to hear a pre-recorded music or special messages from your company when they are put on hold or are waiting to be connected to a particular department.

Dialing by extension or name – Callers will be provided with the option to connect to the executives or department directly.

Other features that are included by various business phone system providing companies are call duration, caller ID, speaker phone, presence etc.

There are a few key factors to look for while choosing a business communication system. The primary decision is to choose between an on-premise system and a hosted or cloud based PBX system. You have to decide whether the business communication system needs to be located at your office premises or it needs to be hosted by the service provider. This decision will again depend on the present as well as the future communication needs of your company. Your decision will be guided by factors like availability of in-house technical resources, structure and size of your company and budget.

Hosted PBX Phone System for Remote Communication Infrastructure

If you opt for the hosted PBX system then your service provider will remotely manage your entire communication infrastructure. The phone services will be offered over an IP Network, your mobile phone data network, or a PSTN line if you so wish. Other than the business phones and routing devices, you will not need to install or maintain any other hardware at your office. Thus, you will be able to access the communication system without having an IT-team to micromanage the same. Some of the obvious advantages of hosted PBX are:

  • Acquisition and related costs can be easily predicted.
  • You will have better control over purchase, installation as well as deployment of the communication system.
  • Higher scalability as it can be easily scaled with the growth of the company.

On-Premise Phone System for More Control in Your Communication

On the other hand if you are opting for the on-premise solution then you will have to maintain all the hardware equipment and an in-house IT team at your office. You will be able to exercise better control over your system and its features. Some of the obvious benefits of the on-premise system are:

  • Better scalability
  • Low operating costs
  • In-house management of equipment and features
  • Customized features can be easily added

Selecting the perfect business communication system can be a challenging task, especially if you are not well informed of the various factors that come into play.  Of course, our services are just a phone call away.

About One Call Communications

One Call Communications is a leading provider of phone systems in North Carolina. We serve thousands of clients across Greenville, Rocky Mt., Goldsboro, Smithfield, & Wilson. We sell, install, and service business telephone equipment, voicemail and, voice and data network cabling. We install and service premium quality products from Toshiba Telecom. We serve both commercial and industrial clients.

Call us today for your networking and communication requirements.

 

Mobile VoIP is Becoming Popular. Is Corporate Demand a Reason?

Even a decade back our lives were different because we knew that the phone on our hands was made for making and receiving calls. However, there have been numerous changes over the past few years and now we can even see the audacity of launching a space rocket with a tap on our smartphones (well almost). First it was the Blackberry that allowed users to avail their corporate network and then came a deluge of other phones with a variety of other business features that we only remember seeing in James Bond movies. Today, mobile telephony has acquired a new meaning as it is being powered by the latest VoIP technology.

The Popularity of Mobility

Mobile VoIP is becoming popular and there are experts who believe that the sudden spike in demand is the direct result of a corporate demand for hosted PBX. Companies are fast switching to the latest Hosted VoIP telephony systems that are loaded with a lot of advanced telephony features. Mobile VoIP is the latest addition to hosted PBX as the companies are now trying to extend their enterprise communication system to employees irrespective of their location.

BOYD

Companies are fast adopting Bring your Own Device (BYOD) policies that rests the choice of communication device with the employees. Employees are able to choose the device they want to work with. Thus, smartphones and tablets are being introduced that the employees can use to connect to the centralized communication system in their office. The demand for the hosted PBX system is on the rise and this is propelling the sudden rise in Mobile VoIP.

Mobility facilitates better communication. With the help of smartphones and tablets, we are able to do much more work than what we would have done on our office PC. Majority of our work could be managed with the help of these smart devices that can be integrated with the centralized communication and data system. Mobile VoIP is thus getting a lot of attention. We are not only able to make or receive calls, we also are able to carry out other important tasks.

Integration of Communication Systems

Business applications are now being integrated with the enterprise communication system. Thus, VoIP network is now being connected to applications that can be accessed from a variety of endpoint devices. Mobile VoIP enables access to the business applications, irrespective of the user’s location and time. Hosted VoIP systems have witnessed 13% growth in this fiscal year and business organizations are hoping for a much higher growth rate in the coming days. The hosted telephony is certainly fuelling the rise in the demand for Mobile VoIP.

Mobile VoIP is being powered by various other applications that are to be used for making video calls. Viber, Skype and other applications are letting users access corporate communication with ease.

Professionals and executives will be in sync with the corporate solutions if everything is leveraged through the hosted options. There is a steady rise in the demand for Mobile VoIP and we certainly are aware of the force that is propelling it to newer heights.

About One Call Communications

One Call Communications is a leading provider of phone systems in North Carolina. We serve thousands of clients across Greenville, Rocky Mt., Goldsboro, Smithfield, & Wilson. We sell, install, and service business telephone equipment, voicemail and, voice and data network cabling. We install and service premium quality products from Toshiba Telecom. We serve both commercial and industrial clients.

Call us today for your networking and communication requirements.

DIY VoIP

With the increasing competition in business, it is important to pay heed to costs and take a step forward to save money. This is an important priority for building a successful business.

Communicating with prospects, customers, business partners, and employees in a professional manner brings success to business. A professional business telephone system should allow your customers to contact the correct department or person in your company with ease. For this purpose, telephone system is a key tool without which communication is next to impossible. As a result, a major costs incurred is your business phone system. Replacing the traditional PSTN telephone system with IP business telephones can really boost up your business communication. IP business phones offer various advantages and facilities that too at a lower cost compared to using PSTN lines. IP business telephones are ideal for small business.

Choosing A Service Provider

Usually a small business obtains VoIP service by selecting a provider such as Vonage, Packet8, or Lingo and sign up for a plan. A setup fee is to be paid and, in return, the service provider sends the hardware which is to be plugged in and start the phone system. It might also happen that after selecting a plan, a different provider is found out to offer cheap plans or more features compared to the existing one. Under such circumstances the box bought from current VoIP provider is of no use at all as it is locked. The entire system needs to be replaced and this also results in spending more money.

Now the question arises whether the VoIP box purchased can be installed by an individual or not. The answer is – yes – if the individual is technically savvy. An individual having good technical knowledge over the communication system can take a different way with more flexibility. One just needs to follow some simple steps and come out with a VoIP setup with ease.

Getting An Unlocked VoIP Box

Generic VoIP boxes are available from some vendors such as Linksys which are not locked. The Linksys PAP2T – NA is an Analog Telephone Adapter (ATA) based on SIP which can be configured and made to work with any VoIP provider. The ATA boxes supplied are to be plugged into a router and the phones connected to the ports. This way, one can continue using the same device even if the service provider is changed.

Configuring The Unlocked Device

Configuring the device is essential to start using the device. Software such as Configuration Wizard by Voxilla can be used. A SIP user name and password is required from the VoIP service provider and you should also be aware of your IP address. Voxilla has the option of setting up other VoIP devices in addition to Linksys PAP2T–NA. Site registration is required which is free, but you need to agree to basic rules in order to use the wizard. One issue is that Voxilla does not list all VoIP service providers. If the particular VoIP is not listed than it may not support that provider’s configuration easily. Entering a dial plan is to be configured and is the most difficult part of the configuration. Although a generic dial plan is included in Voxilla wizard that works with most VoIP providers, a bit of tweaking is required. Once the wizard is completed in the browser, configuration information can be directly uploaded onto the device.

Extending Usability

Usability can be extended on ATA by plugging a cordless base station which will support multiple handsets. This will enable using of VoIP line anywhere within the range of the base station.  Even if you install a two line system with both PSTN and VoIP in it, VoIP or PSTN can be accessed from any handset with just a touch of button. This is useful if you want to call someone who does not have a VoIP number. While calling such people, PSTN lines can be used.

Another option is to go for AT&T EP5632 which is specifically aimed for SOHO markets. The speciality is that it supports Bluetooth connection.

By following the above tips, setting up of VoIP is easy and can be made to work with the VoIP provider’s network. It is basically a do-it-yourself process for people with sound skills in technology and networking. It is fun to configure your own device and get more control over the system. Try it sometime or give us a call and we will do it for you.

VoIP For Serious Businesses

For business that are serious about their business phones systems, we are there to suggest and a configure a world class VoIP system for you. We offer Toshiba’s IPedge, VIPedge, and Strata CIX systems, as well as their innumerable phones, and IP mobility. Give us a call today.

About One Call Communications

One Call Communications is a leading provider of phone systems in North Carolina. We serve thousands of clients across Greenville, Rocky Mt., Goldsboro, Smithfield, & Wilson. We sell, install, and service business telephone equipment, voicemail and, voice and data network cabling. We install and service premium quality products from Toshiba Telecom. We serve both commercial and industrial clients.

Call us today for your networking and communication requirements.

Will People Stop Using Landline Phones?

History is witness to the leaps taken in the field of communication technology. It has constantly strived to offer people newer and more innovative ways to send and receive information. The beginning was with the printing press and the evolution along the way included the telegraph, land-line phones, cell phones and now the highly advanced VoIP business phones. Now the question comes into play, will people stop using land-line phones in the future? Apart from the nostalgia and ‘sitting on the desk’ working pattern, land-line phones offer nothing much. Take a look at some of futuristic features of next generation communication systems that land-line phones will never be able to offer.

The Revolution Through Mobile Phones

The mobile phone has already become an accepted communication technology. Exchange of information through this device is done in many ways and in multiple layers. The future is also promising to offer people even more ways to share ideas and thoughts using a mobile phone. Currently there are three types of available ways of communicating: Initiated, Passive and Interactive. The division is sketched by keeping the physical interactions and the distance factors in mind. Unlike the long range system of communication, the information exchange or interaction in short range is the next big leap in future mobility.

QR Codes Communication

Initiated communication is the newest and the most popular short range communication system. It started with the arrival of QR codes. It is somewhat similar to a bar-code system, where information is encrypted in a specially generated QR image. The mobile phones that have the ability to scan the code can use this technology. The QR codes are captured by the phone camera using the QR scan feature, and relevant information comes up on the device. It is a user dependent feature because the process can only run by user interaction in the physical world.

Passive Communication Through NFC

NFC stands for Near Field Communication. It is a new line of communication technology that is used in proximity range with a sensor. This technology has high prospects in the near future. This is a technology where a mobile device can be in touch with a sensor in close proximity. This technology can be used in the transaction of electronic money for retail shopping purposes. Now, and more so in the near future, people do not have to use their cards for petty expenses. They can use the mobile directly on the terminal and with the help of the NFC, the money gets transferred to the vendor’s account.

Short Range Communication via Bluetooth Technology

This is a special type of protocol which enables users to exchange data (not voice) within a circle of about 10 feet. Bluetooth is used in many electronic devices in addition to phones. It is used in car locking systems, sports, health equipment, etc. The arrival of Bluetooth 4.0 has truly revolutionized the way people transfer data within a limited range. It can operate within the range of 60 feet and the data transfer speed is up to 24mbps. It is the most power efficient wireless way of communication. All the earlier flaws have been fixed in this version.

Short-range communication systems are on the rise in the future. There are many possibilities and prospects as described in this article, on how people interact within a limited distance. These technologies are still new and evolving. There is more work going on. As mobile phones become more powerful, new technologies will become available. NFC, RFID, Bluetooth, and other technologies will deliver non-voice communication that will change the way we interact with each other and with business requirements. Imagine a situation where an RFID code on your mobile phone will lead your straight to the shelf where your favourite morning cereal has just been stacked!

These technologies are still new and need proper understanding and R&D. If everything goes well, these innovations will revolutionize the way people exchange information.

Conclusion

All these highly advanced features come from a new generation of communication systems and devices. In case you require these features for smooth office operation, then it is definitely the time to move on. Stay with your old land-line phones only if you require nothing more than just making voice calls to different locations.

About One Call Communications

One Call Communications is a leading provider of phone systems in North Carolina. We serve thousands of clients across Greenville, Rocky Mt., Goldsboro, Smithfield, & Wilson. We sell, install, and service business telephone equipment, voicemail and, voice and data network cabling. We install and service premium quality products from Toshiba Telecom. We serve both commercial and industrial clients.

Call us today for your networking and communication requirements.

How to Run VoIP on a Wireless LAN

There are many offices where VoIP is deployed over the existing wireless LAN, so that it meets the wireless standards of communication followed in a business. The deployment of VoIP over wireless LAN is quite similar to the wired LAN and in this case the wired networks are replaced with the wireless networks for carrying out the VoIP communication.

The Wireless LAN and VoIP

In a wireless LAN all the network devices and the other equipments are connected without any wires. The WI-Fi technology is the most commonly used technology for building the wireless network. Instead of the commonly used wired hubs (for wired networks), the wireless routers or hubs are used for connecting the network devices and this in turn may be connected to the ATA. The biggest advantage offered by wireless LAN and a VoIP system built on the same is that it offers great level of mobility. For instance, any user who wants to make private calls from any other location in the office building can do so if his/her location is within the network range.

Why a Wireless LAN?

As discussed earlier, the reason behind using the wireless LAN is to gain mobility. Here are a few examples of how mobility can make a real difference and why we need to switch to wireless LAN: In case of medical emergencies, the medical team has to maintain constant internal as well as external communication and that means they have to be on the move. Now, this is possible only when there is a VoIP on the wireless LAN and everyone can communicate with the help of their personal phones by logging in to the same network. The team working on the factory floor has to constantly move from one place to another and they cannot stay in their seats for too long. So in order to maintain smooth and continuous communication, they would need a solution powered by the VoIP on a wireless network. The VoIP on a wireless LAN is their best bet when it comes to maintaining the impeccable communication on the factory’s floor. The Wi-Fi hotspots powered by VoIP are really cool as the callers can be easily logged in with the help of their tablets or laptops and communicate with anyone of their choice. Despite all the great advantages of powering mobility, its popularity still does not seem to match with other technologies. Some of the pertinent reasons are as follows:

Drawbacks with wireless VoIP

The four primary reasons that are proving to be hurdles on the path of wireless VoIP’s popularity are as follows:

  • The VoIP on LAN is mostly preferred for office set ups where there are multiple users on the same networks. Now there are real issues with the scalability for the companies.
  • The QOS or Quality of Service is not up to mark for the wireless networks when compared with the wired networks
  • The cost, time, effort and skills required for setting up and maintaining the network is much  higher for the wireless networks
  • The wireless VoIP networks are more vulnerable to security threats than any other network, thus companies are not quite as confident about implementing the VoIP over wireless LAN.

About One Call Communications

One Call Communications is a leading provider of phone systems in North Carolina. We serve thousands of clients across Greenville, Rocky Mt., Goldsboro, Smithfield, & Wilson. We sell, install, and service business telephone equipment, voicemail and, voice and data network cabling. We install and service premium quality products from Toshiba Telecom. We serve both commercial and industrial clients.

Call us today for your networking and communication requirements.