VoIP, or Voice of Internet Protocol, is a phone system that transmits voice calls over IP networks. It’s a means of making phone calls using an internet connection instead of a regular phone line. VoIP has become a standard communication tool for companies that want a reliable phone system thanks to ever-changing times and recent tech developments.
It’s important to have a professional upgrade your telecom systems and not rely on DIY VoIP installations if you want to build a future-proof business. So what are the red flags to watch out for when purchasing a VoIP system from a vendor?
1. A Lack of Redundancy
Many business owners decide to update their network infrastructure when shifting to VoIP. In some cases, they opt to purchase two internet connections from separate ISPs as a practical backup. Having recovery options in place is critical, especially when the main communication system of your business depends on it. Look for an IP PBX server that fits the necessary requirements of your network. It’s key to eliminate any potential windows for failure that can bring down all the phones.
2. Inadequate Support for Security Tools
Security is one of the most crucial factors for VoIP applications. If you bring voice traffic into your data pool, it will be subjected to the same issues as all IP data. Fraudulent usage, malware and social engineering attacks are possible security threats in VoIP. Make sure that your telecom system provider implements necessary security measures and protocols to protect your infrastructure.
3. A Lack of Support for Advanced Features
Select IP PBX solutions that will support advanced features, such as forwarding voicemail to email inboxes and multi-party conference calls. Look for a box that supports these features to ensure a speedier, more reliable business transaction.
Contact Us For Your IP & VoIP System Needs
One Call Communications is a leading provider of phone systems in North Carolina. We proudly provide customized telecommunications and up-to-date phone systems to small and medium-sized companies. Forget about do-it-yourself VoIP installations and contact us for a smooth, stress-free experience. Call us at (888) 823-7373 or fill out this contact form to connect with one of our specialists.