Cloud telephony has passed the phase of being just a new technology entrant in the market – it is now being actively used by millions of companies around the world for business communication. The reason behind the huge popularity of this new communication technology has to be attributed to the penetration of the Internet and advancement in the field of cloud computing. Use of Internet around the world has seen an immense growth over the past decade and companies that adopted the latest VoIP technology found it to be a natural progression to opt for cloud telephony. Initially, the on-premise VoIP communication was the first choice but with the introduction of Cloud telephony, businesses preferred the latter one. There are several reasons behind the choice and some of the most obvious are listed below:
- Reduced Cost – Telephone bills footed by the companies used to be huge for the users of PSTN telephone systems but migrating to cloud telephony reduces the costs by quite a bit. Since cloud telephony needs nothing more than an Internet connection to operate, the hardware costs of a company are automatically reduced. Business owners can opt for packages that suit their budget so there is no overspending. The call costs can be limited in a cloud telephony system, which provides an added control tool that can be used to managing telecom costs. Most of the calls are treated as local calls, so the call charges too are nominal.
- Simple and Flexible – Cloud telephony is probably the easiest telecom technology that users can use. New users can easily start using the system without too many hassles. The installation and maintenance is pretty simple and cost effective, so business owners prefer this solution over the others.
- Secure and Scalable – Cloud telephony is highly secure as all the voice and data communication are encrypted by the system before transmitting them over a secure network. The receiving end decrypts the data packets and this is all done in the most secure manner. Cloud telephony is unmatchable when it comes to scalability. Companies that have small number of users can scale up by subscribing to larger packages whenever they need it. It is highly flexible and subscribers can upgrade or downgrade from the chosen package at will. You can also change your subscriptions in terms of features available to particular users.
- Easy Installation – Unlike other telephone systems, cloud Based VoIP systems are really easy to install. Even if a company has an existing set up, cloud telephone systems can still be integrated without any hiccups. The web interface provided to the users is easy to navigate and even a layman can operate the system.
- 24X7 access from anywhere – Users will never find any problem in accessing the centralized system from anywhere in the world. The secured network connection works over the web, so irrespective of the user’s location, they can log in to the centralized communication system. Regular work will never be hampered even if the employee is not present at his desk. PSTN telephone systems can never be accessed outside the office but with cloud telephone systems, the users can access the systems while they are just about anywhere.
With the integration of various mobile endpoint devices, users of cloud telephone can even use their tablets and smartphones to log in to the system and communicate. They will be able to remain updated about the latest happenings in the business as well as respond to calls, emails, and voice mails.
Cloud telephony is all about providing the perfect communication edge to a modern day company. Success of a business depends on the choice of their communication tool, and cloud telephony can really play an important role.
About One Call Communications
One Call Communications is a leading provider of phone systems in North Carolina. We serve thousands of clients across Greenville, Rocky Mt., Goldsboro, Smithfield, & Wilson. We sell, install, and service business telephone equipment, voice mail and, voice and data network cabling. We install and service premium quality products from Toshiba Telecom. We serve both commercial and industrial clients.
Call us today for your networking and communication requirements.
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