Many businesses are using software-defined wide area networking (SD-WAN) to improve information sharing, increase opportunities and reduce costs. If your business is located in several locations, has been experiencing poor network performance or wants to migrate to cloud-based systems, this type of telecommunications network might be just for you.
The Advantages of Upgrading to SD-WAN
There’s a reason why Software-Defined Networking (SDN or SD-WAN) technology was named the most disruptive technology in the 2019 State of Disruption Study conducted by AVANT Communications, a platform for IT decision-making. SD-WAN is considered to be a game-changer in the industry because it allows companies to improve their networks’ performance while reducing costs at the same time. What would a shift to SD-WAN entail, and what are the benefits of upgrading your company’s networks to SD-WAN? One Call Communications, your go-to company for telephone systems, explains in this guide.
Business Benefits of Recording Your VoIP Calls
VoIP (Voice over Internet Protocol) offers many advantages over traditional telephone systems. One of these is the capability to record calls without worrying about the limitations of physical storage media such as hard drives. In today’s post, business phone systems provider One Call discusses how recording your VoIP phone calls can benefit your business.
Reducing Call Center Wait Time
If you want to retain your valued clients–something that may be difficult to do in the competitive corporate jungle–you’ll want to be extremely responsive with them. This means promoting clearer, more effective two-way communication that allows for deeper engagement. One simple way to do this is by reducing your average call center wait/hold time. One Call Communications, the trusted expert in UTP structured cabling, shares how to go about this in today’s post.
3 Things to Avoid When Looking for a VoIP Phone System
VoIP, or Voice of Internet Protocol, is a phone system that transmits voice calls over IP networks. It’s a means of making phone calls using an internet connection instead of a regular phone line. VoIP has become a standard communication tool for companies that want a reliable phone system thanks to ever-changing times and recent tech developments.