All our previous posts on Unified Communications (UC) were focused on different types of job functions in a business. This, probably, was the starting point for the inclusion of UC. And, this will take up a major part of the activity as far as bandwidth consumption and utilization of UC applications is concerned. However, this is not something limited to only the people working in the company’s office. There are remote workers as well. This is extremely important for two reasons when we are evaluating Unified Communications. The first is the use of legacy systems by SMBs because of the cost associated with establishing contact centers. Establishing a contact center is pretty easy with VoIP and cloud telephony because these can be implemented by businesses of any size. In this blog post, we will try to highlight the benefits of a Unified Communications powered contact center which can ultimately add value to your business in […]
Why Collaboration Is Easier With UC
New innovations have changed the way people do business, communicate with each other, and share things. Unified Communications (UC) is just a natural progression of the VoIP enabled communication system. With it, one can transition from one application to another within seconds and that is exactly what professionals need today. To increase the pace of completing tasks, access to instant messaging and social media on the same platform is necessary. This is the reason behind increasing demand for UC in enterprises. Collaboration is possible only when multiple people will work together and use multiple applications to do the task. That is what UC actually does, so with development in UC, collaboration is also becoming easier. How? Let us take a quick look. Access To Better Applications UC is not an application but it is aligning multiple applications to do functions that will give singular experience. As UC is not itself an application, its performance depends […]
7 Ways Web Conferencing Helps Business
The world of telecommunication has undergone a huge transformation with the introduction of VoIP technology. The technology has affected our daily lives as well as our professional lives in a huge way. When it comes to professional application of this technology, the most amazing change has been in the way conferencing is done. While previously, people had to cover long distances just to attend a conference of say, 2 or 3 hours, the same can now be done over the Internet in a jiffy. Understandably, this saves a lot of transportation cost as well as time for businesses. This is not all. There are a lot of other ways, web based conferencing can help businesses. Let us see. (1) Less Travel and More talk Even a few years back, people from various branches of an organization had to travel to the head office for attending a conference. This included international travel for top level employees […]
Collaboration and Its Benefits
We often use the word “Collaboration” when it comes to working with other team members from our organization or another company. Collaboration is the term used to imply people working in a team for a common cause by sharing data, voice and video. In majority of the modern organizations, collaboration signifies the use of server IT tools and technology such as: Voice-based communication including Unified Communication, IP telephony, hardware and software phones, voice mails and Contact Center applications. Video conferencing based communication tools Video streaming Software clients like websites, email, voice and video, data and video, WebEx voice and blog sites However, there are several companies and IT product manufacturers who believe that collaboration can have a larger perimeter that would enable people to collaborate using any device of their choice and from any corner of the earth at any point in time. This implies that collaboration can be made possible on a wide range […]
UCedge, Unified Communications Solutions from Toshiba
If you are used to Unified Communication applications, you would understand it needs a bit more resources than just a telephone end device. In order to use all the capabilities of UC, you would need to manage files, multiple applications, and maybe even videos. Till now this meant being tied to your desk. Now, when you are using Toshiba’s on-premise or cloud based phone systems, you are no longer tied to your desk. With a common user interface across platforms, you can access all your unified communication applications from a tablet, a laptop, or even your smart phone. UCedge application is available on Windows, iOS, and Android, making it literally universal. More details on UCedge and it utility are available here. About One Call Communications One Call Communications is a leading provider of phone systems in North Carolina. We serve thousands of clients across Greenville, Rocky Mt., Goldsboro, Smithfield, & Wilson. We sell, install, and […]