VoIP for business is usually misunderstood to favor only large scale businesses and the ones that have deep pockets. However, just the opposite is true. Voice over Internet Protocol (VoIP) technology is extremely cost effective and can be leveraged by any business regardless of its size and scale. Every business, including the ones that operate on a shoestring budget can take advantage of it. Let us understand the top features of VoIP for business. These features help SMBs to compete with their more fancied counterparts – even on a global scale. VoIP helps these small companies to expand their coverage and control and manage their budget at the same time. This is where VoIP for business makes all the difference. Let us look into some of the VoIP for business features that are beneficial for the SMBs. Follow Me – Find Me This is one of the most popular VoIP phone system features that can […]
5 Factors For High VoIP Voice Quality
The overall performance of Voice over Internet Protocol is decided by the quality of your voice conversation. Apart from cost, one main reason that has encouraged businesses to deploy VoIP applications is better VoIP voice quality on calls. Better quality of audio communication can help businesses in many ways, which include their internal communication, customer support and showing professionalism. Thus, if you do not get high-quality voice communication, the very purpose for deploying VoIP may be defeated. When you choose VoIP, you should remember to check these critical factors that will ensure high-quality audio from your VoIP application. Sampling Rate Measured in Hz (hertz), sampling rate is the number of times an application samples audio in a second. It is necessary to check this parameter as it has a great bearing on VoIP voice quality. In the narrow band, which is the minimum sampling rate, you sound will get sampled at 8 KHz, i.e. 8000 […]
Breakup With PSTN Line Already?
Have you switched over to VoIP based telecommunication service? Wow, that’s great news. You have really grown up in terms of technology. By the way, what about your good old PSTN line? Have you kept it as a backup or have you dumped it, parting ways forever? If it is still there that is really a great news and an indeed the wisest of decisions you could have taken. Or have you parted ways with it? Oh no! That is indeed a terrible decision that you have taken and one that can all but be appreciated. What? You want me to keep the Neanderthal? Why? Let me explain? Frankly speaking, switching over to VoIP does not necessarily indicate that you have to ditch your land line phone service. In spite of having VoIP, you might still need your PSTN line. There are actually a number of factors that needs to be taken into consideration before […]
6 VoIP Advantages
6 Things You Didn’t Know About VoIP Apart from the customary VoIP advantages that you get, there are certain other associated parameters of this technology that you might have never thought about. Let us look into 6 of these ‘other’ advantages that you may have never been considered while discussing or thinking about Skype. 1) VoIP Makes You Appear More Professional The features that are available in the VoIP not only help you out in your business, but also help building a very professional image in the market. Instead of a call that is ringing through after the business hours is over, it is better to have a setup, which will clearly tell the person ringing that the business is closed for the day. Again, when a customer asks to talk to Mr. X and Mr. Y picks the phone up, instead Mr. Y calling Mr. X at the top of his voice, it is […]
VoIP Security Threats
Cyber security is of great concern, especially because more and more sophisticated mobile devices are being added to the network. There is every possibility of things going awry as miscreants can exploit vulnerabilities in the system and network to create problems. Digital threats are equally applicable to individuals as well as organizations. VoIP too is not untouched by these threats because it uses the internet for transmitting the calls. However, the good news is that the threats to VoIP can be easily identified and negated. In this post, we are going to have a look at the most imminent risks and ways to mitigate them. VoIP Security Threats Cyber threats to VoIP include risk to the network as well as the machines connected to it and these threats include trojans, viruses and even hackers. These attacks can affect the VoIP system as well as other digital equipment that is attached to the system. IP telephony […]