All our previous posts on Unified Communications (UC) were focused on different types of job functions in a business. This, probably, was the starting point for the inclusion of UC. And, this will take up a major part of the activity as far as bandwidth consumption and utilization of UC applications is concerned. However, this is not something limited to only the people working in the company’s office. There are remote workers as well. This is extremely important for two reasons when we are evaluating Unified Communications. The first is the use of legacy systems by SMBs because of the cost associated with establishing contact centers. Establishing a contact center is pretty easy with VoIP and cloud telephony because these can be implemented by businesses of any size. In this blog post, we will try to highlight the benefits of a Unified Communications powered contact center which can ultimately add value to your business in […]
Five Reasons To Be Excited About 5G
5G has finally arrived with a lot of promise in terms of speed and capacity. This has also given rise to another hot topic for discussion – what does the future hold for 5G and why would you and I should be excited about it? We are all aware of the fact that 2G was for voice and then 3G conquered with offerings for data and Voice, 4G came in with the promise of broadband, so 5G has got something new to offer. Even the best of the engineers around the world are unsure about what 5G has to offer but here is list of 5 reasons why we should be excited about 5G: 1. Witness the Olympics 5G mode Well, after the Sochi Olympics, we are eagerly waiting for the Winter Olympics at Pyeongchang (2018) and Tokyo Olympics (2020). Both the nations are doing major works on 5G innovation and we can expect to […]
Collaboration and Its Benefits
We often use the word “Collaboration” when it comes to working with other team members from our organization or another company. Collaboration is the term used to imply people working in a team for a common cause by sharing data, voice and video. In majority of the modern organizations, collaboration signifies the use of server IT tools and technology such as: Voice-based communication including Unified Communication, IP telephony, hardware and software phones, voice mails and Contact Center applications. Video conferencing based communication tools Video streaming Software clients like websites, email, voice and video, data and video, WebEx voice and blog sites However, there are several companies and IT product manufacturers who believe that collaboration can have a larger perimeter that would enable people to collaborate using any device of their choice and from any corner of the earth at any point in time. This implies that collaboration can be made possible on a wide range […]
UCedge, Unified Communications Solutions from Toshiba
If you are used to Unified Communication applications, you would understand it needs a bit more resources than just a telephone end device. In order to use all the capabilities of UC, you would need to manage files, multiple applications, and maybe even videos. Till now this meant being tied to your desk. Now, when you are using Toshiba’s on-premise or cloud based phone systems, you are no longer tied to your desk. With a common user interface across platforms, you can access all your unified communication applications from a tablet, a laptop, or even your smart phone. UCedge application is available on Windows, iOS, and Android, making it literally universal. More details on UCedge and it utility are available here. About One Call Communications One Call Communications is a leading provider of phone systems in North Carolina. We serve thousands of clients across Greenville, Rocky Mt., Goldsboro, Smithfield, & Wilson. We sell, install, and […]