Small businesses often suffer from the problem of doubt and apprehension towards adopting new technologies. Such apprehensions can inhibit their growth, and restricts them from making it big in business. Often a wise decision can change the future of your business and put it on the fast track to success. If we take the case of VoIP then there are not many takers in the small business segment because they are apprehensive about the impact of VoIP on their business communication as well as the ROI they can expect. Well, let’s take a pragmatic approach and try to understand why it is really a cool idea for a small business.
Your company needs what VoIP offers
VoIP is not about just Internet and telephony; it is much more than that. VoIP helps your business improve its communication system by a lot. More than just replacing a dying plain old telephone system (POTS), VoIP is loaded with innumerable features like automatic call routing, voicemail, instant messaging, call on hold, call chase etc. That can turn your simple communication system into an intelligent one.
Small business need to tap into new opportunities and at the same time present a professional picture in front of their clients – all this can be achieved with ease by opting for the latest VoIP telephony system. VoIP has a very positive impact on both your management team as well as your employees because they can avail real time data and expect quick solutions to issues that crop up on a regular basis.
Your communication cost is too high
Probably you have never estimated the telephone bills that you have to pay at the end of every month. Just compare the call costs offered by different VoIP solutions – you will come to know that all these years you have spent hundreds of dollars for just making calls, mostly local. A VoIP communication system routes the calls through the cheapest carriers thus cutting down your call rates. Also you will be able to use the same Internet connection that you use for data, thus lowering the costs incurred for maintaining two different connections.
Your old phone system cannot grow with you
You need to understand that with the expansion of your business and customer base, your old telephony system is just not adequate in handling increased traffic. VoIP is the perfect solution when it comes to handling large call volumes in a professional manner. The calls can be routed to the desired executive without putting the customer on hold. There is a IVR or Interactive Voice Response that can provide automatic directions to the callers thus handling the rush of calls effectively and efficiently without the need for a telephone operator.
Your communication habits are changing
Call habits are changing rapidly with the passage of time and only a smart system like VoIP can meet your expectations. SMS, instant messaging, email, voice mail are some of the features that only a VoIP system can provide.
Your current POTS is dead
Yes, accept the fact that your old telephone system is dead – pray for it and get on with the latest VoIP! Phone companies are reluctant to offer new lines and see a steadily declining demand for land lines. Many of these companies had applied to FCC for permission to shut down the telephone part of their business. There are talks of replacing all phone numbers with IP addresses!
VoIP – a nearly perfect system?
VoIP hardly has any significant drawbacks that can impact your business so there is no need to worry about that. More and more research and investment are being made on VoIP. You will only see VoIP offering additional attractive features in time.
You do have the funds for VoIP
How about just 24.99 a month? Yes, that is the level of price advantage you can get with a VoIP system. VoIP does not require high initial investments and you could start with a small plan to suit your budget and call needs.
You already have the needed infrastructure
Irrespective of your size, you would have set up a LAN and connectivity to the Net. You will have switches and routers to connect to both desktops, and all your mobile devices. That is about all you need within your office to get a working VoIP system.
About One Call Communications
One Call Communications is a leading provider of phone systems in North Carolina. We serve thousands of clients across Greenville, Rocky Mt., Goldsboro, Smithfield, & Wilson. We sell, install, and service business telephone equipment, voicemail and, voice and data network cabling. We install and service premium quality products from Toshiba Telecom. We serve both commercial and industrial clients.
Call us today for your networking and communication requirements.
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