Each new year brings exciting new things for the telecommunications industry. Keeping an eye on the latest news and trends can help you better understand where the industry is going and what you have to look forward to in the future. That’s why we’ve put together a quick “year in review” to help you understand what has been happening in telecom in 2017. What Happened in Telecom This Year Keeping up with telecom trends can help you better understand what options are available to your business now and in the future. Check out our list below of the top telecom news and trends from this year: North Carolina Business Telecommunications Do you need help choosing the right business telephone services and technologies for your business? You’ve come to the right place. One Call Communications is North Carolina’s trusted telecom expert for business telephone solutions. If you’re ready to change the way your business communicates, call […]
Improving Customer Experience with Telecommunication
As competition in the marketplace continues to heat up, businesses have to look for every opportunity to improve the customer experience. Telecommunication solutions enabled businesses to improve communication and organization across their company, which can have powerful implications for customer service. Below, we’ll discuss just how the right telecommunication tools can help you enhance the experience for your customers and leads. How Business Phone Services Help Improve the Customer Experience Have you ever lost a lead due to a dropped call? What about a current customer who just couldn’t get a hold of their sales rep and decided to go with the other guys? Issues like this happen all the time when businesses do not have the right telecom solutions to meet their needs. In today’s busy marketplace, it’s vital that your team members are able to quickly and effectively communicate with leads, current customers or clients, and one another in order to ensure that […]
What’s in Store for Telecommunications in 2017?
The new year is almost here, and with it comes exciting new things for the telecommunications industry. While 2016 was a big year for telecom, 2017 promises to also bring some important new trends for the industry. Understanding telecom predictions for the new year can help you better prepare your business for the future. Below, we’ll discuss what is in store for telecommunications in 2017 and what this might mean for your business. 2017 Telecom Predictions No one can say for sure what the future holds, but if the 2016 telecom trends and innovations were any indication, the new year is bound to bring with it some exciting developments for the telecommunications industry. Here are just a few 2017 telecom predictions and how these trends will continue to impact your business in the new year: Development of 5G is pushing forward. There is a lot of exciting talk about 5G and its capabilities for transforming […]