VoIP Voice Quality

5 Factors For High VoIP Voice Quality

The overall performance of Voice over Internet Protocol is decided by the quality of your voice conversation. Apart from cost, one main reason that has encouraged businesses to deploy VoIP applications is better VoIP voice quality on calls. Better quality of audio communication can help businesses in many ways, which include their internal communication, customer


Why Collaboration Is Easier With UC

New innovations have changed the way people do business, communicate with each other, and share things. Unified Communications (UC) is just a natural progression of the VoIP enabled communication system. With it, one can transition from one application to another within seconds and that is exactly what professionals need today. To increase the pace of


Five Reasons To Be Excited About 5G

5G has finally arrived with a lot of promise in terms of speed and capacity. This has also given rise to another hot topic for discussion – what does the future hold for 5G and why would you and I should be excited about it? We are all aware of the fact that 2G was


Breakup With PSTN Line Already?

Have you switched over to VoIP based telecommunication service? Wow, that’s great news. You have really grown up in terms of technology. By the way, what about your good old PSTN line? Have you kept it as a backup or have you dumped it, parting ways forever? If it is still there that is really


Make Your IVR Interesting

Tips to Make Your IVR Productive The IVR that you set for your customers is the very first point of contact between them and you. Just as the receptionist once used to be the face of a business, so is the IVR today. Hence, it is important that you make sure that your IVR is

VoIP Advantages

6 VoIP Advantages

6 Things You Didn’t Know About VoIP Apart from the customary VoIP advantages that you get, there are certain other associated parameters of this technology that you might have never thought about. Let us look into 6 of these ‘other’ advantages that you may have never been considered while discussing or thinking about Skype. 1)

VoIP Security Threats

VoIP Security Threats

Cyber security is of great concern, especially because more and more sophisticated mobile devices are being added to the network. There is every possibility of things going awry as miscreants can exploit vulnerabilities in the system and network to create problems. Digital threats are equally applicable to individuals as well as organizations. VoIP too is

The Future of Mobile VoIP

The new VoIP or Voice over Internet technology has changed the world of telecommunication over its head. Today, wireless technology exploits in all possible ways, the very opportunities that VoIP comes up with. Take for instance, the issue of Skype. This VoIP based communication service provider has revolutionized the idea of face to face conversation

7 Ways Web Conferencing Helps Business

The world of telecommunication has undergone a huge transformation with the introduction of VoIP technology. The technology has affected our daily lives as well as our professional lives in a huge way. When it comes to professional application of this technology, the most amazing change has been in the way conferencing is done. While previously,

VoIP Security Issues & SMBs

VoIP has revolutionized the concept of communication in the business fraternity and the technology is attractively inexpensive. This is why even small businesses that run on shoestring budgets can afford to have this technology installed. However, the technology is not without any downside. In fact, it comes with a number of VoIP security issues that smaller