Though unfortunate, it is not uncommon for businesses to lose a client or fail to make a new sale due to an unreliable phone system. For instance, your sales person fails to connect with a new lead because they didn’t get an important voicemail or your calls with a customer are constantly being dropped, causing them to become frustrated and take their business elsewhere. These are just a couple of examples of how choosing the wrong telecom service provider can end up costing your business. With so many options out there, you may be wondering how you can find the right telecom service provider for your business. Below, we’ve put together a list of important things that you should look for when choosing a telecom company. Choosing the Best Telecom Provider to Meet Your Needs Here are just a few things to keep in mind when you are considering your different options for telecom providers: […]
A Simple Guide to Understanding 5G
It’s safe to say that everyone who uses mobile devices would benefit from more reliable service with faster speeds. That’s where 5G comes in. Like 3G and 4G before it, this new generation of wireless networks is promising to improve the mobile user’s experience and system performance. 5G Wi-Fi connections are designed to be about 3 times faster than 4G, which allows for even more innovation when it comes to consumer goods in the Internet of Things (IoT) space and new technologies like virtual reality. Below, we’ll provide a quick breakdown of what exactly 5G is and how it can benefit your business. What is 5G? One of the greatest advantages of 5G is that it will be significantly faster than 4G with potential download speeds of 10,000 Mbps. To put this into perspective, when you download a high-definition film with 4G LTE, it can take up to 10 minutes. With the speeds that 5G […]
On-Premise vs. Cloud Hosted: What Does Avaya’s Bankruptcy Mean for the Future of Business Communications
This January, telecommunications company Avaya filed for Chapter 11 bankruptcy after facing challenges that arose from adapting to cloud technology just a bit too late. Though the company does provide software and services and made about 75 percent of their revenue in 2016 from these solutions, their capital structure was based on an older, hardware-focused business model that no longer reflected industry trends. Avaya’s decision has left many in the industry wondering if the cloud has won or if there is still a place for on-premise telecom solutions in the modern marketplace. Below, we’ll discuss what Avaya’s challenges say about cloud-hosted solutions as well as where on-premise solutions fit in today. What Avaya’s Situation Says About the Cloud The events which lead to Avaya’s recent bankruptcy decision have brought to light an important challenge for many telecom businesses today. As the industry shifts toward more software and service-based business models, those companies with capital structures […]
What is Structured Cabling, and How Does it Help My Business?
We have certainly come a long way since the telegraph. As communication systems become more complex, it is necessary to find ways to make these systems easy to manage in order to avoid breakdowns in communication and loss of productivity. The network cabling infrastructure is an important part of your company’s IT infrastructure, and proper management of this cabling system is vital for successful data flow and effective communication. Below, we will talk a little bit more about how structured cabling helps you manage this system and how it can benefit your business. What is Structured Cabling? Structured cabling refers to an organized and standardized approach to creating a cabling system that best supports your IT infrastructure. A small problem with your network cabling can cause significant issues for your business, especially as you grow and expand, adding more users and applications to the network. Structured cabling makes your cabling system easier to manage, while […]
What’s in Store for Telecommunications in 2017?
The new year is almost here, and with it comes exciting new things for the telecommunications industry. While 2016 was a big year for telecom, 2017 promises to also bring some important new trends for the industry. Understanding telecom predictions for the new year can help you better prepare your business for the future. Below, we’ll discuss what is in store for telecommunications in 2017 and what this might mean for your business. 2017 Telecom Predictions No one can say for sure what the future holds, but if the 2016 telecom trends and innovations were any indication, the new year is bound to bring with it some exciting developments for the telecommunications industry. Here are just a few 2017 telecom predictions and how these trends will continue to impact your business in the new year: Development of 5G is pushing forward. There is a lot of exciting talk about 5G and its capabilities for transforming […]