Effective communications is a vital part of any business. This is why many companies invest in the best business telephone systems to facilitate their daily operations. To this end, there are two options vying for the top spot: landlines and VoIP. Both choices have their own sets of advantages and disadvantages, as well as their own supporters and detractors. However, deciding which one is superior to the other means you have to understand more about their strengths and weaknesses.
The telephone has been a crucial part of businesses since its invention and over the years, technology has just improved it. These days, reliable telephone systems are a must for any business, large or small. It’s obvious why large businesses need voice communications. With soaring demand, you can expect their lines to be filled with phone calls at all hours of the day. On the other hand, small businesses may not have the same demand but a dedicated telephone system provides them with many benefits either way. In this short guide, we’ll walk you through these points and how One Call Communications can help you find solutions to your small business’ needs. A Valuable Resource Can you imagine running a small business with no telephone or telephone systems in place? Your communications infrastructure could very well mean the difference between success and failure. These days, you have several options at your fingertips. You can choose […]
Deciding on your small business telephone systems isn’t something you can do lightly. Successful business owners know that getting the right setup the first time saves you money and helps the company grow. So how do you choose the right one among all the small business telephone systems available? One Call Communications offers this advice for small businesses that don’t know where to start: 1. Create a five-year plan that includes the number of employees and a communication guide. Having a plan is half the battle. If you already know how many employees you need to support and the nature of the calls they will be taking, you can easily identify how many phones, numbers, lines, and other items you need. If you have 4-5 employees doing desk work, a single phone line may suffice. But if you’re going to upgrade in the future, this is not enough. Get a system that can easily add […]
Some types of business meetings need face-to-face meetings with clients. If you feel that the virtual environment is right for a meeting, absolutely choose it. Web conferencing eliminates the hassle and costs associated with business travel. However, your conference will still need the same amount of forethought and effort. Keep your attendees focused and active in your meeting with the following tips. Before a Web Meeting Know your audience. It will help you prepare the right content to share with all participants. They should be familiar with web conferencing technology. Set rules for passing control and speaking. Use technology to allow participants to click on a flag or raise their hand. Choose a moderator who is familiar with web conferencing systems. He defines the tone and keeps the agenda of the meeting on track. He ensures that every participant has a chance to ask questions and comment on the topic. During the Meeting Use software […]
When you’ve been exploring options for telephones in the office, you’ve surely encountered VoIP or Voice over Internet Protocol. This technology enables you to make a call using data instead of hard sound. You speak into a phone, the system translates it into data that can be transmitted easier and cheaper than sound, then the other end of the line (a computer again) changes it back to sound output. One Call Communications explains more below. What Is VoIP? As the name implies, it uses the internet as a medium through which the call happens instead of the traditional land-based phone, which uses copper wires. You need the following for it to work: A computer capable of running VoIP software. A VoIP program or app. A stable internet connection. Keep in mind that the person on the other line does not need your technology for this to work. This technology lets you call and be called […]