If you are used to Unified Communication applications, you would understand it needs a bit more resources than just a telephone end device. In order to use all the capabilities of UC, you would need to manage files, multiple applications, and maybe even videos. Till now this meant being tied to your desk. Now, when you are using Toshiba’s on-premise or cloud based phone systems, you are no longer tied to your desk. With a common user interface across platforms, you can access all your unified communication applications from a tablet, a laptop, or even your smart phone. UCedge application is available on Windows, iOS, and Android, making it literally universal. More details on UCedge and it utility are available here. About One Call Communications One Call Communications is a leading provider of phone systems in North Carolina. We serve thousands of clients across Greenville, Rocky Mt., Goldsboro, Smithfield, & Wilson. We sell, install, and […]
Comparing Premises-based and Cloud Phone Systems
The decision to choose between premise-based and cloud phone systems can turn out to be really challenging because it can have long term impact on your business communication. While opting for VoIP or Voice over Internet Protocol, you will have to analyze and choose the system that best meets your business needs. A premises-based solution is one where the hardware and other equipment are installed and maintained at your office site. On the other hand, if you opt for a cloud phone system, the phones in your office will be connected using the Internet to the provider that operates and maintains all the telephony equipment and cloud data center. You need to make an informed choice and in order to do that you will have to make yourself aware of the benefits as well as the challenges associated with both the systems. Here is a brief comparison of both the systems: Comparison of the […]
Key Factors When Choosing a Business Communication System
Business communication systems play a very important role in an organization and it helps in maintaining seamless communication among employees, vendors, business associates and customers. Thus, if you intend to buy a modern phone system to take care of all your business communication needs, it is better that you look for some of the essential features. These phone system features are going to directly impact communication, productivity and the revenue of your company. Some of the standard features that should be included with a business phone system are: Conferencing – This is an important feature as it facilitates simultaneous communication among 3 or more people through a single call. This feature varies with the type of communication system you choose, so consider the number of people usually attending a conference call. Auto-attendant – If your office receives a large call volume then it is better that you have a communication system that includes an auto-attendant […]