Many businesses have invested in voice-over IP solutions (VoIP) to encourage better performance from telecommuting workers. These people work remotely at home, while traveling or at other locations away from their office phone or computer. With telecommuting, employees can enjoy work flexibility and companies can save money on renting a physical office space.
The decision to choose between premise-based and cloud phone systems can turn out to be really challenging because it can have long term impact on your business communication. While opting for VoIP or Voice over Internet Protocol, you will have to analyze and choose the system that best meets your business needs. A premises-based solution is one where the hardware and other equipment are installed and maintained at your office site. On the other hand, if you opt for a cloud phone system, the phones in your office will be connected using the Internet to the provider that operates and maintains all the telephony equipment and cloud data center. You need to make an informed choice and in order to do that you will have to make yourself aware of the benefits as well as the challenges associated with both the systems. Here is a brief comparison of both the systems: Comparison of the […]
Before we start looking at the aspects of cloud telephony, let us first get a quick understanding of what cloud telephony is.