Cloud telephony has passed the phase of being just a new technology entrant in the market – it is now being actively used by millions of companies around the world for business communication. The reason behind the huge popularity of this new communication technology has to be attributed to the penetration of the Internet and advancement in the field of cloud computing. Use of Internet around the world has seen an immense growth over the past decade and companies that adopted the latest VoIP technology found it to be a natural progression to opt for cloud telephony. Initially, the on-premise VoIP communication was the first choice but with the introduction of Cloud telephony, businesses preferred the latter one. There are several reasons behind the choice and some of the most obvious are listed below: Reduced Cost – Telephone bills footed by the companies used to be huge for the users of PSTN telephone systems but […]
DIY VoIP
With the increasing competition in business, it is important to pay heed to costs and take a step forward to save money. This is an important priority for building a successful business. Communicating with prospects, customers, business partners, and employees in a professional manner brings success to business. A professional business telephone system should allow your customers to contact the correct department or person in your company with ease. For this purpose, telephone system is a key tool without which communication is next to impossible. As a result, a major costs incurred is your business phone system. Replacing the traditional PSTN telephone system with IP business telephones can really boost up your business communication. IP business phones offer various advantages and facilities that too at a lower cost compared to using PSTN lines. IP business telephones are ideal for small business. Choosing A Service Provider Usually a small business obtains VoIP service by selecting a […]
How to Run VoIP on a Wireless LAN
There are many offices where VoIP is deployed over the existing wireless LAN, so that it meets the wireless standards of communication followed in a business. The deployment of VoIP over wireless LAN is quite similar to the wired LAN and in this case the wired networks are replaced with the wireless networks for carrying out the VoIP communication. The Wireless LAN and VoIP In a wireless LAN all the network devices and the other equipments are connected without any wires. The WI-Fi technology is the most commonly used technology for building the wireless network. Instead of the commonly used wired hubs (for wired networks), the wireless routers or hubs are used for connecting the network devices and this in turn may be connected to the ATA. The biggest advantage offered by wireless LAN and a VoIP system built on the same is that it offers great level of mobility. For instance, any user who […]
Start Your Call Center with the Help of VoIP
People who think that call centers that have the ability to provide exceptional customer care belong in a completely different league are mistaken. The call centers that provide premium quality customer service are just a tad bit smarter than the others. Building up a call center does not necessarily need huge investments; even smaller investments can give shape to highly efficient call centers. In order to stay afloat in the call centre market, it is imperative that you too have a system to deliver exceptional services. In order to achieve this business target, you will definitely need the support of the latest VoIP call center solutions. What can VoIP do? VoIP or Voice over internet protocol is the latest technology that uses the internet to transmit voice signals in the form of data packets. During a VoIP call, the voice signals are converted into data packets and transmitted over the internet. On reaching the destination, […]
Cloud Telephony – Boon or Bane?
Before we start looking at the aspects of cloud telephony, let us first get a quick understanding of what cloud telephony is.