The decision to choose between premise-based and cloud phone systems can turn out to be really challenging because it can have long term impact on your business communication. While opting for VoIP or Voice over Internet Protocol, you will have to analyze and choose the system that best meets your business needs. A premises-based solution is one where the hardware and other equipment are installed and maintained at your office site. On the other hand, if you opt for a cloud phone system, the phones in your office will be connected using the Internet to the provider that operates and maintains all the telephony equipment and cloud data center. You need to make an informed choice and in order to do that you will have to make yourself aware of the benefits as well as the challenges associated with both the systems. Here is a brief comparison of both the systems: Comparison of the […]
IP Multimedia Subsystem PBX to Grow Your Business
The IP Multimedia Subsystem is the standard architectural framework developed to deliver IP multimedia services to businesses around the world. It was originally conceived by the 3GPP or 3rd Generation Partnership Project for creating networks that could work beyond GSM. This latest multimedia subsystem is going to help telecom companies leverage the future IMS networks in order to provide services to the SMB market. This architectural framework, or IMS-PBX solution, facilitates the integration of video, voice, IM/Presence, video and voice conferencing over different devices – all this provides seamless communication experience while using unified communication systems. Benefits of IP Multimedia Subsystems There are several benefits of using the IP multimedia subsystem; however, the one benefit that stands out is the higher profits that can be realized by businesses when they are able to seamlessly connect their fixed lines, smartphones and web devices. This is a solution that is determined to facilitate efficient functioning across multiple […]
Internet Protocol – From IPv4 to IPv6
Network administrators are often posed with the challenge of choosing between IPv4 and IPv6. If you too feature in the list of confused mortals, here are the details that would help you to make an informed choice. Prior to delving into the two protocols, let us first try to understand what exactly IP or Internet Protocol is. Internet protocol is the standard format for packets or addressing scheme that is followed by all the network-based communications. Majority of the networks around the world not only follow the protocol, they also combine it with TCP or Transmission Control Protocol. This is used for establishing the virtual connection between the destination and the source. Now you know why we use TCP/IP regularly. IP is quite similar to the postal system that we follow wherein every package is delivered to a fixed address but no direct links are established between the originator and the recipient. It is the […]
Key Factors When Choosing a Business Communication System
Business communication systems play a very important role in an organization and it helps in maintaining seamless communication among employees, vendors, business associates and customers. Thus, if you intend to buy a modern phone system to take care of all your business communication needs, it is better that you look for some of the essential features. These phone system features are going to directly impact communication, productivity and the revenue of your company. Some of the standard features that should be included with a business phone system are: Conferencing – This is an important feature as it facilitates simultaneous communication among 3 or more people through a single call. This feature varies with the type of communication system you choose, so consider the number of people usually attending a conference call. Auto-attendant – If your office receives a large call volume then it is better that you have a communication system that includes an auto-attendant […]
How Can Business Phones Increase Your Revenue?
All over the world, small as well as medium sized businesses are switching to VoIP because it is positively impacting their revenue. Small and medium scale businesses are able to create a professional image for their businesses and provide customer satisfaction that, till now, only big corporations were able to deliver. Here are the 6 ways that an efficient business phone system can increase your revenue: Expansion of the sales pipeline – You and your business executives will be able to penetrate new markets by calling up new customers. The employees of your organization will be able to reach out different customers located at remote locations around the world. Thus, you get the opportunity to penetrate new markets without incurring huge marketing expenses. Up selling – Every time any of your customers call up the company, you will be able to immediately view all the historical data pertaining to the customer. As the VoIP system […]