For over 10 years, One Call Communications has provided VoIP services and solutions to countless businesses across North Carolina. Telecommunications have come a long way since the early days of the Bell telephone, and the advancements brought about by the internet have further transformed it into a platform with features that sometimes seem more like aspects of science fiction than real life. But how did this all begin, and where is it headed?
VoIP: 4 Tips to Improve Voice Call Quality
Compared to traditional telephone systems, Voice over Internet Protocol (VoIP) telephony has unbeatable advantages. Affordability is its biggest claim to fame, but its portability, thanks to its wireless nature, is a benefit many business professionals love. Packed with amazing features, VoIP phone systems are easily scalable to adjust to dynamic needs. The usual criticism that critics say about VoIP is they notice occasional poor voice quality. Although calls made on VoIP are usually crystal-clear, the audio might sometimes sound scrambled, late, or subdued for various reasons. To improve voice quality on VoIP, use these tips: 1. Get a VoIP Router First of all, use a router that prioritizes VoIP traffic over other Internet data communications. Typical routers usually don’t have enough processing power to protect from voice quality from other network users. 2. Keep an Eye on Network Traffic It’s imperative to economize bandwidth to keep VoIP audio as good as possible. Reducing the […]
Types of Business Phone Systems
A phone system for your business is a must if you want to appear legitimate and professional to both clients and contacts. But with rising costs and finite capital, how do you acquire this essential part of your enterprise? One Call Communications suggests that business owners make themselves aware of all the possible systems they can use. Thanks to new technology, such as Voice Over Internet Protocol (VoIP), business telephone systems aren’t as expensive or as complicated as they used to be. Traditional Phones Arguably the most stable but the most expensive type of phone system, this is your traditional landline. Using copper wires, a telephone unit and existing phone lines waiting for users, you use actual wires to connect with other phones. This system can connect with fellow landlines, mobile phones, and any other phone that the supporting company allows. VoIP This type of telephone system uses the Internet instead of copper cables and landline […]
Thinking About Switching to VoIP? 3 Things You Need to Consider
Every business needs a reliable phone system. The phone system plays a vital role in employee productivity and customer satisfaction. However, traditional business phone systems just don’t offer the same flexibility or features as VoIP business telephone services. If you’ve been thinking about making the switch to VoIP, there are a few things that you’ll need to consider beforehand. Consider This Before Switching to VoIP Before you make the big switch, there are a few things that you’ll need to consider. Below are just a few important factors: Bandwidth Needs VoIP phone services route voice traffic over the Internet. This means that you’ll need to consider your data bandwidth and voice traffic needs before choosing the right solution for your business. Instead of thinking about how many voice lines you will need on your business telephone system, you’ll now be considering how many different voice sessions you need to take place at the same time. […]
Integrate VoIP and CRM
We have spoken a lot about VoIP and CRM and their technical features. There is simply no need to discuss them individually. Both VOIP and CRM are tried and tested technologies with lots of merits. Let us take a look at the advantages of integrating them. Before we get into the points one by one, one special aspect of the integration needs to be mentioned. The successful marriage between these two very different communication technologies has already brought in a revolution in the world of telecommunication. Cost Cutting With VoIP The presence of a redundant PSTN phone communication system along with an existing broadband connection will result in increased communication costs. A successful integration of the CRM and the VoIP helps in a drastic cost-cutting. A large number of long distance calls can be made over the broadband connection, thus negating the extra cost of long distance calls over PSTN phone lines. Improvement of Communication […]