The telephone has been a crucial part of businesses since its invention and over the years, technology has just improved it. These days, reliable telephone systems are a must for any business, large or small. It’s obvious why large businesses need voice communications. With soaring demand, you can expect their lines to be filled with phone calls at all hours of the day. On the other hand, small businesses may not have the same demand but a dedicated telephone system provides them with many benefits either way. In this short guide, we’ll walk you through these points and how One Call Communications can help you find solutions to your small business’ needs. A Valuable Resource Can you imagine running a small business with no telephone or telephone systems in place? Your communications infrastructure could very well mean the difference between success and failure. These days, you have several options at your fingertips. You can choose […]
How to Succeed at Web Conferencing
Some types of business meetings need face-to-face meetings with clients. If you feel that the virtual environment is right for a meeting, absolutely choose it. Web conferencing eliminates the hassle and costs associated with business travel. However, your conference will still need the same amount of forethought and effort. Keep your attendees focused and active in your meeting with the following tips. Before a Web Meeting Know your audience. It will help you prepare the right content to share with all participants. They should be familiar with web conferencing technology. Set rules for passing control and speaking. Use technology to allow participants to click on a flag or raise their hand. Choose a moderator who is familiar with web conferencing systems. He defines the tone and keeps the agenda of the meeting on track. He ensures that every participant has a chance to ask questions and comment on the topic. During the Meeting Use software […]
Guide to VoIP: A Business Telephone System
When you’ve been exploring options for telephones in the office, you’ve surely encountered VoIP or Voice over Internet Protocol. This technology enables you to make a call using data instead of hard sound. You speak into a phone, the system translates it into data that can be transmitted easier and cheaper than sound, then the other end of the line (a computer again) changes it back to sound output. One Call Communications explains more below. What Is VoIP? As the name implies, it uses the internet as a medium through which the call happens instead of the traditional land-based phone, which uses copper wires. You need the following for it to work: A computer capable of running VoIP software. A VoIP program or app. A stable internet connection. Keep in mind that the person on the other line does not need your technology for this to work. This technology lets you call and be called […]
Thinking About Switching to VoIP? 3 Things You Need to Consider
Every business needs a reliable phone system. The phone system plays a vital role in employee productivity and customer satisfaction. However, traditional business phone systems just don’t offer the same flexibility or features as VoIP business telephone services. If you’ve been thinking about making the switch to VoIP, there are a few things that you’ll need to consider beforehand. Consider This Before Switching to VoIP Before you make the big switch, there are a few things that you’ll need to consider. Below are just a few important factors: Bandwidth Needs VoIP phone services route voice traffic over the Internet. This means that you’ll need to consider your data bandwidth and voice traffic needs before choosing the right solution for your business. Instead of thinking about how many voice lines you will need on your business telephone system, you’ll now be considering how many different voice sessions you need to take place at the same time. […]
Which Phone System Should I Use for My NC Business?
In business, success starts and ends with the phone system that you have. Seem far fetched? If you cannot properly connect to your customers or leads, it will lead to a major decrease in customer satisfaction and/or revenue. Keep your small to mid-sized business equipped at all times with the best phone systems in the industry to give customers the best experience possible, track your calls effectively and build a dynamic, customer-focused business. Utilizing a comprehensive telecommunication approach, you can constantly stay connected with your customers, usher them along the sales funnel and track your interactions to better serve the ones that got away. Modern phone systems are more than just a way to hear from your consumers, they are entirely capable of shaping and reshaping your customers’ entire interaction with your company. Always be certain that you are utilizing the best systems in the business. Top phone systems for small businesses Many small businesses […]